Terms and Conditions of Business.
BOOKING A PHOTO-SHOOT Bookings for studio, location, corporate shoots and weddings are made either at the studio or by email. Telephone bookings need to be confirmed in writing. A payment is made at the time of booking to secure the date and time. Clients sign a booking form before the photo-shoot accepting Vier Studio’s terms and conditions.
CANCELLATION POLICY Vier Studio will always try to accommodate changing schedules. Deposits paid are non refundable but clients can reschedule the booking to another available date. In the case of adverse weather conditions requiring location photo-shoots to be rescheduled, a mutually convenient date would be arranged. For events that cannot be rescheduled the shoot would go ahead or all monies paid would be forfeited.
GIFT VOUCHERS Vier Studio gift vouchers have an expiry date of 12 months from date of purchase. No change is given on purchases that cost less than the face value of the voucher presented. Vouchers cannot be exchanged for cash. Vouchers cannot be sold to any third-party without our written consent. We reserve the right not to accept any vouchers that have or appear to have been forged, damaged, defaced or otherwise tampered with. No responsibility will be accepted for lost, stolen, or damaged vouchers. To deface a voucher will render it invalid. Vouchers cannot be used in conjunction with any other voucher or offer.
DELIVERY POLICY We require that all products are collected and checked by the clients at our studio (23 High Sreet, Lingfield, Surrey RH7 6AA. We are open for collection Tuesday to Saturday between 9:30am and 5pm. Should any client insist on the delivery of completed products then all such delivery and shipping of products is solely the client’s responsibility.
DIGITAL IMAGES Vier Studio clients give Vier Studio the right to use or display all images for the purpose of marketing our services on our website, for social media use and for display in our studio, which may include window display. When digital images are purchased by the client, the only rights purchased is the right to print the image for personal use. Images used for clients’ personal social media accounts or published online warrant a credit to the photographer VIER STUDIO. We assert our right to be identified as the author and creator of the work under the terms of section 77-78 CDPA 1988. Copyright remains with / Vier Studio. If the images are to be used by the client for any commercial purposes a further set of usage rights shall be agreed upon and the appropriate fee paid to Vier Studio. Any opportunity for additional commercial use of any images by a third-party will be discussed beforehand with the original commissioning client and any agreement of such shall be in writing including the detail of any financial arrangements and licence agreements. Digital post-production, enhancement and manipulation are carried out at the discretion of Vier Studio. No work will be carried out on any image until payment has been received in full. An additional fee may be charged for any additional post-production work above and beyond our usual process.
RETURNS AND REFUNDS Once the finished portrait products have been checked and collected from our studio, no returns are accepted neither will any refunds be given by Vier Studio.
MODEL CALL PROMOTION. All images from model call sessions may be used by us in VIER STUDIO promotional material. Images may be submitted in to industry awards. £50 print credit is redeemable against a minimum spend of £200.
Vier Studio retains the right to vary these terms and conditions.